Manage inquiry surges
Support mixed language call and chat
By using our platform, you can encapsulate any sensitive data from users and continue the conversation at their own pace with chat history stored to ensure the data intimacy.
Our NLP solutions provide information and respond to common enquiries. Complex inquiries are routed to agents to manage concurrent messaging conversations.
We utilise superior language-learning technology to fit into our code-switching NLP solution in order to improve the accessibility of users and make your job to be more efficient.
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